TIME

STREAM A: Strategic law firm management

STREAM B: Information technology management

08:15

Registration and refreshments

09:00

KEYNOTE PRESENTATION: Creating process efficiencies in your firm

• Presenting a methodology for evaluating current processes
• Using technology to complete routine tasks
• Not just automation; encouraging new ways of thinking and working
• Educating your people to adopt the new working practices

Peter Birley, Director of Information Technology, Browne Jacobson LLP

09:40

CASE STUDY: Performance management for a cost conscious climate

•  Analysing the profitability of each matter you take on

•  What can a business intelligence system tell you about your business?

•  Using timely information to manage firm and individual performance

•  Practical tips for implementing a business intelligence system: pitfalls to avoid

Michael Malone, Financial Systems Manager, Charles Russell LLP

Enterprise 2.0: Exploiting the benefits of social software in the corporate environment

•  Benefiting from the positive aspects of social software in your firm, without exposing your organisation to any negative associations

•  Harnessing the potential of blogs and wikis in a law firm

•  Using “Facebook” and “Linkedin” style technology to create internal people finder and expertise locator tools

Damien Behan, IT Director, Brodies LLP

10:40

One-to-one business meeting/networking

11:10

One-to-one business meeting/networking

11:40

Outsourcing, in-sourcing, right-sourcing; have we come full circle?

•  Identifying the criteria under which outsourcing becomes a viable option

•  Dispelling the myths associated with outsourcing

•  Reviewing shared service centres or in-sourcing as an alternative to outsourcing

•  Right-sourcing: reviewing the location of support activities on a case-by-case basis

Chris Bull, Chief Operating Officer, Osborne Clarke 

CASE STUDY: Implementing unified communications technology in a global law firm

•  Reducing your communication costs through unified communications systems

•  Realising the benefits for remote and home workers

•  Demonstrating how unified communications can benefit the international law firm

Abby Ewen, IT Director, Simmons & Simmons

12:40

One-to-one business meeting/networking

13:10

Lunch

14:10

KEYNOTE PRESENTATION: Consolidating your assets: driving benefit from what you already have

• Getting the most out of your people by improving performance
• Using cross-selling to exploit your current client database
• Reviewing and consolidating your existing IT infrastructure

Janet Day, Director of Technology and Infrastructure Services, Berwin Leighton Paisner LLP

14:50

One-to-one business meeting/networking

15:20

One-to-one business meeting/networking

15:50

CLOSING SESSION: Review of the conference

An opportunity to discuss the key learnings revealed through the two days

16:30

Close of event